Moderator

Job Description

UWD is seeking to haire a Moderator
Full-time role
Work in shifts: One morning week from office and One night week from home.

Responsibilities :-
- Respond to customer inquiries, comments, and messages on platforms such as Facebook, Instagram, TikTok, and Google.
- Professionally respond to both positive and negative reviews.
- Write responses that align with the brand's tone and voice.

Job Requirement

- Must be a female
  • - Good command of English is required
  • - Fresh graduates can apply
    - Ensure communication is clear, polite, and free from any language errors whether in Arabic or English
    - Excellent communication skills, with the ability to respond to customers in a professional and friendly manner.
    - Ability to work in a fast-paced environment
    - A positive attitude and a commitment to providing exceptional customer service

    Working Days : Sunday to Thursday
    Morning shift 9:00 AM – 5:00 PM From Office
    Night shift  5:00 PM - 12:00 AM From Home
    📍 Location: Nasr City